The Social-Engineer Podcast

(Original Air Date: 01/10/2022)


This month Chris Hadnagy is joined by the fascinating Amy Herman. Amy is a lawyer and an art historian who uses works of art to sharpen observation, analysis, and communication skills. She developed her Art of Perception seminar in 2000 and since then has worked with the New York City Police Department, the FBI, Department of Defense, Fortune 500 companies and more. She is also a TED speaker and an author of 2 books. Her latest book, “Fixed: How to Perfect the Fine Art of Problem-Solving was just released in December of 2021.


00:00 – Intro

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-          Managed Voice Phishing -

-          Managed Email Phishing -

-          Adversarial Simulations -

-          Social-Engineer channel on SLACK -

-          CLUTCH -

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-          Human Behavior Conference

02:39 - Amy Herman Intro

04:17 - Tell us how you got to where you are today

07:12 - How did you get to the conclusion where two different people from the same class have different needs?

10:00 - Is there an equation or secret about how an everyday person can use that skill?

13:33 - Amy's new book, “Fixed” (put full title here)

15:00 - How did you come up with the concept of this book?

18:00 - What is the hope you want for people who read this?

19:52 - How has the past 18 months changed the concepts of visual intelligence?

25:55 - Are you going to keep virtual training?

29:50 - Being more empathetic and finding common ground

32:31 - Can you explain “pertinent negative” from your book?

35:34 - Tell the story about your book cover

40:36 - Besides yours what are some of your favorite books?

-          (Amy’s book) Fixed.: How To Perfect The Fine Art of Problem Solving

-          (Amy’s book) Visual Intelligence: Sharpen Your Perception, Change Your Life

-          The Boys In The Boat – Nine Americans and Their Quest for the Gold - by Daniel James Brown

43:27 - Who is your greatest mentor?

-          Angela Merkel

45:15 - Guest Wrap Up

-          Website:

-          Twitter:

-          Instagram: @AmyHermanAOP