Welcome to the Social-Engineer Podcast: The SE Etc. Series. This series will be hosted by Chris Hadnagy, CEO of Social-Engineer LLC, and The Innocent Lives Foundation, as well as Social-Engineer.Org and The Institute for Social Engineering. Chris will be joined by his co-host Patrick Laverty as they discuss topics pertaining to the world of Social Engineering. [March 27, 2023]

 

00:00 - Intro

00:18 - Patrick Laverty Intro

01:01 - Intro Links

-          Social-Engineer.com - http://www.social-engineer.com/

-          Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

-          Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

-          Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

-          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

-          CLUTCH - http://www.pro-rock.com/

-          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

05:02 - David Sherry Intro

07:25 - Today's Topic: How to Develop a Culture of Top-Down Security

11:42 - The Weakest Link

14:03 - It's All About the "Report"

17:37 - Culture is Everything

20:28 - Zero to Sixty!

23:27 - Make it Personal

25:55 - MVP: Most Valuable People

27:33 - Empowerment through Education

37:11 - The Chicken or the Egg?

39:32 - Book Recommendations

-          Project Zero Trust - George Finney

-          Race After Technology - Ruha Benjamin

-          This Is How They Tell Me the World Ends - Nicole Perlroth

-          The Indispensables - Patrick K. O'Donnell

43:02 - Find David Sherry Online

-          Twitter: twitter.com/CISOatPrinceton

-          LinkedIn: linkedin.com/in/davidsherry

-          Website: informationsecurity.princeton.edu

44:17 - Next Month: The History of VISHING

44:43 - Wrap Up & Outro

-          www.social-engineer.com

-          www.innocentlivesfoundation.org

 

Find us online

-          Chris Hadnagy

-          Twitter: @humanhacker

-          LinkedIn: linkedin.com/in/christopherhadnagy

-          Patrick Laverty

-          Twitter: @plaverty9

-          LinkedIn: linkedin.com/in/plaverty9

This month, Chris Hadnagy and Ryan MacDougall are joined by Adam Levin.  Adam is a nationally recognized expert on cybersecurity, privacy, identity theft, fraud, and personal finance and has distinguished himself as a fierce consumer advocate for the past 50 years. Adam is the former Director of the New Jersey Division of Consumer Affairs, and currently is the founder of CyberScout and co-founder of Credit.com. He is also author of the critically acclaimed book Swiped: How to Protect Yourself in a World Full of Scammers, Phishers, and Identity Thieves. Adam is also the host of the podcast What the Hack with Adam Levin, where they talk to fascinating people about the most terrifying things that ever happened to them in cyberspace. (December 20, 2021)

00:00 – Intro

-          Social-Engineer.com - http://www.social-engineer.com/

-          Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

-          Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

-          Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

-          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

-          CLUTCH - http://www.pro-rock.com/

-          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

-          Human Behavior Conference – https://humanbehaviorcon.com/

03:26 - Adam Levin Intro

04:37 – How did you get started in the industry?

07:42 – What has the shift been like in the types of attacks from the 90s until now?

09:53 – How does the recent Robinhood breach tie into what we’re discussing?

12:00 – What should people be focusing on when they hear stories like this?

14:28 – Do these simplistic solutions really work?

18:45 – What type of advice would you give to companies that have public facing employees?

20:22 – You said something interesting earlier, “the company has to deal with it empathetically”.  What does that mean to you?

24:51 – Empathy, continued

30:22 – What do you see coming in the near future, what types of scams will become popular?

33:53 – What are some things people can look out for to avoid scams?

38:20 – Do you find that catastrophe and the emotional factor is used to get people to fall for scams?

41:39 – Finding Adam on the web:

-          www.adamlevin.com

-          https://adamlevin.com/what-the-hack/

42:57 – What are some action steps corporations can take to protect themselves?

45:13 – Who is your greatest mentor?

-          Virginia Long, director of Consumer Affairs

-          Ian Cohen – CEO of Lokker, a privacy company

-          Bill Tait – Vice Chairman at Humana

-          Jennifer Leuer – came from Experian

47:40 – Book Recommendations

-          Condor – TV Show

-          Spy novels (none specifically suggested) authors: Tom Clancy, Brad Thor, Vince Flynn

-          Yellowstone – TV Show series

-          FBI series and all spinoffs

49:16 – Outro

-          www.innocentlivesfoundation.org

-          www.social-engineer.com

-          www.pro-rock.com

Today we are joined by Gena Cox, PhD. Gena is a corporate adviser and executive coach known as a straight-shooter who also brings warmth and generosity of spirit to her partnerships. She guides CEOs, leaders, and boards as they respond to evolving stakeholder expectations and transformation driven by societal change and organic and M&A growth. Her differentiator is the nuanced insights and recommendations she brings from a lifetime of continuous multi-disciplinary learning, enabling her to offer clients uniquely invaluable insights. Her book, Leading Inclusion, is available wherever books are sold. The book catalyzes executive leaders to drive inclusion from the top of their organizations.  [March 13, 2023]

 

00:00 – Intro

00:20 – Intro Links

-          Social-Engineer.com - http://www.social-engineer.com/

-          Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

-          Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

-          Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

-          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

-          CLUTCH - http://www.pro-rock.com/

-          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/                               

02:43 - Gena Cox Intro

04:00 - What was the path to becoming a Leadership Advisor?

07:25 - Dealing With the Frustration

09:24 - The Immigrant Experience

11:27 - The Need for a Strategy

16:08 - Inclusion Tops Diversity

19:32 - Are You REDI?

20:52 - A Leadership Problem

24:33 - Chief Transformation Officer

27:21 - From the Top Down

30:33 - Don't Assume, Ask!

33:54 - Is there anybody listening?

38:05 - Find Gena Cox online

-          Website: https://genacox.com

-          LinkedIn: in/genacox

-          Instagram: @genacoxphd

-          Twitter: @genacox

38:54 - Book Recommendations

-          Can We Talk? - Roberta Chinsky Matuson

-          TED Talks - Chris Anderson

-          Leading Inclusion - Gena Cox

42:00 - Who would you consider your greatest mentors?

-          Maternal Grandmother

-          Lawrence W. Hamilton

45:19 - Guest Wrap Up & Outro

-          www.social-engineer.com

-          www.innocentlivesfoundation.org

Welcome to the Social-Engineer Podcast: The Doctor Is In Series - where we will discuss understandings and developments in the field of psychology.

 

In today’s episode, Chris and Abbie are discussing: The Illusion of Rational Thought. We will discuss the positives and negatives of rational decision making, as well as the role our emotions play in our decision making processes. [March 6, 2023]

 

00:00 - Intro

00:22 - Dr. Abbie Maroño Intro

01:21 - Intro Links

-          Tuxcare – tuxcare.com

-          Social-Engineer.com - http://www.social-engineer.com/

-          Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

-          Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

-          Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

-          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

-          CLUTCH - http://www.pro-rock.com/

-          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/                                               

06:00 - The Topic of the Day: The Illusion of Rational Thinking

08:18 - The Difference "Framing" Makes

12:53 - Why "FREE" Isn't Free

17:49 - Western Influence

20:02 - Having More, Feeling Less

22:00 - Analysis Paralysis

28:33 - Embodied Cognition

30:21 - You're Getting Warmer

33:59 - Excitation Transfer Theory

35:13 - Let the Countdown Begin

39:02 - Emotional Responses

42:31 - Incidental Emotions

45:45 - Wrap Up

-          www.social-engineer.com

-          www.innocentlivesfoundation.org

48:01 - Outro

 

Find us online:

-          Twitter: https://twitter.com/abbiejmarono

-          LinkedIn: linkedin.com/in/dr-abbie-maroño-phd-35ab2611a

-          Twitter: https://twitter.com/humanhacker

-          LinkedIn: linkedin.com/in/christopherhadnagy

 

References:

Mano, H. (1990). Emotional states and decision making. ACR North American Advances.

DellaVigna, S. (2009). Psychology and economics: Evidence from the field. Journal of Economic literature, 47(2), 315-372.

Nickerson, R. S. (1998). Confirmation bias: A ubiquitous phenomenon in many guises. Review of general psychology, 2(2), 175-220.

Klein, N. H., & Oglethorpe, J. E. (1987). Cognitive reference points in consumer decision making. ACR North American Advances.

Koop, G. J., & Johnson, J. G. (2012). The use of multiple reference points in risky decision making. Journal of Behavioral Decision Making, 25(1), 49-62.

Seiler, M. J., Seiler, V. L., & Lane, M. A. (2012). Mental accounting and false reference points in real estate investment decision making. Journal of Behavioral finance, 13(1), 17-26.

Bottom, W. P., & Studt, A. (1993). Framing effects and the distributive aspects of integrative bargaining. Organizational Behavior and Human Decision Processes, 56, 459–474

So, J., Achar, C., Han, D., Agrawal, N., Duhachek, A., & Maheswaran, D. (2015). The psychology of appraisal: Specific emotions and decision-making. Journal of Consumer Psychology, 25(3), 359-371.

Kristensen, H., & Ga¨ rling, T. (1997). Anchor points, reference points, and counteroffers in negotiations. Manuscript submitted for publication.

Neale, M. A., Huber, V. L., & Northcraft, G. B. (1987). The framing of negotiations: Contextual versus task frames. Organizational Behavior and Human Decision Processes, 39, 228–241

Broniarczyk, Susan M., Hoyer, Wayne D., & McAlister, Leigh (1998). Consumers' perceptions of the assortment offered in a grocery category: The impact of item reduction. Journal of Marketing Research, 35(May), 166–176.

Carpenter, Gregory S., & Nakamoto, Kent (1989). Consumer preference formation and pioneering advantage. Journal of Marketing Research, 26(August), 285–298

Andrade, E. B., & Ariely, D. (2009). The enduring impact of transient emotions on decision making. Organizational behavior and human decision processes, 109(1), 1-8.

Foglia, L., & Wilson, R. A. (2013). Embodied cognition. Wiley Interdisciplinary Reviews: Cognitive Science, 4(3), 319-325.

Wilson, A. D., & Golonka, S. (2013). Embodied cognition is not what you think it is. Frontiers in psychology, 4, 58.

Wilson, M. (2002). Six views of embodied cognition. Psychonomic bulletin & review, 9, 625-636.

Inagaki, T. K., & Eisenberger, N. I. (2013). Shared neural mechanisms underlying social warmth and physical warmth. Psychological science, 24(11), 2272-2280.