Ep. 226 - Human Element Series - Dont Wish It Was Easier Wish You Were Better with Mark Raffan

Today we are joined by Mark Raffan. Mark is an award winning negotiation trainer, speaker, podcast host, well known negotiation expert, and entrepreneur. He has coached executives and teams in some of the largest companies on the planet and has been featured in Entrepreneur, Forbes, Thrive Global, and Supply and Demand Chain Executive Magazine (as a 2021 pro-to-know). Additionally, Mark has appeared on dozens of podcasts, including Make it Happen Mondays, The Brutal Truth About Sales, and The Insider’s Guide to Finance. [Sept 11, 2023]

 

00:00 - Intro

00:19 - Intro Links

-          Social-Engineer.com - http://www.social-engineer.com/

-          Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

-          Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

-          Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

-          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

-          CLUTCH - http://www.pro-rock.com/

-          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

02:44 - Mark Raffan Intro

04:12 - The Path to Negotiation

07:20 - Top Mistakes

08:18 - Actions Follow Thoughts

12:22 - Tactic or Strategy?

14:18 - Driven by Data

16:35 - You're Gonna Get Punched in the Face

19:43 - Be Curious

24:11 - Be Better

25:46 - The Motivation

31:00 - Book Recommendations

-          Theodore Roosevelt Series - Edmund Morris

-          The Art of Learning - Joshua Waitzkin

-          9 Secrets to Win Deals and Influence Stakeholders – Mark Raffan

33:40 - Mentors

-          Marty Park

-          Mother

34:49 - Find Mark Raffan online

-          LinkedIn: in/markraffan/

-          Website: negotiations.ninja

-          Podcast: Negotiations Ninja Podcast

35:20 - Guest Wrap Up & Outro

-          www.social-engineer.com

-          www.innocentlivesfoundation.org