Mon, 10 February 2020
3 Key Points:
- Conversational intelligence helps us understand how our brains and bodies interact to create our experiences and how we can learn to control our experiences.
- The Conversational Intelligence Matrix describes three levels of conversation: transactional, positional, and transformational.
- In order to improve CIQ, an individual must begin recognizing reality gaps, asking more questions of others, and letting their guard down.
Direct download: Social-EngineerPodcastEp126.mp3
Category:Human Element Series
-- posted at: 4:00am EDT