The Social-Engineer Podcast

This month Chris Hadnagy is joined by Dr. Jessica Barker. Jessica is an award-winning global leader in the human side of cyber security. She is Co-Founder and co-CEO of Cygenta, where she follows her passion of positively influencing cyber security awareness, behaviour and culture in organisations around the world. Jessica was also named one of the top 20 most influential women in cyber security in the UK and is the former Chair of ClubCISO. She is the author of the best-selling book Confident Cyber Security: how to get started in cyber security and futureproof your career AND co-author of Cybersecurity ABCs: delivering awareness, behaviours and culture change.   October 11, 2021.

00:00 – Intro 

Managed Voice Phishing      

Managed Email Phishing      

Adversarial Simulations      

CLUTCH      

04:21 -  How did you get into cyber security? 

06:48 – What were you researching before all that? 

08:30 – How does human behavior influence technology? 

10:00 – How has Covid-19 and the world scene impacted us when it comes to security? 

14:26 – When we look on the internet at how aggressive people have gotten, and the anonymity has enabled people to be more terrible to each other, have you seen this aggression over the last 18 months affect security? 

17:20 - Bullying 

22:05 – Why is it looked at as “bad” to use bonuses when training people? 

28:00 – What are the most positive ways to do it right? 

32:37 – How would you suggest a company chooses the right “champion”? 

36:26 – Finding Jessica on the web: 

Twitter: @drjessicabarker 

Instagram: @drjessicabarker 

37:20 – Who is your greatest mentor? 

Jane Frankland – business leader in cyber security 

39:37 -  Favorite Books 

43:26 – Outro 


In this episode, Chris Hadnagy and Ryan MacDougall are joined by Ed Skoudis.  Ed is a SANS Institute Fellow, Instructor, and Director of Cyber Ranges.  He is the founder of Counter Hack, an innovative cyber security company that works as trusted information security advisors to government, military, and commercial enterprises by providing in-depth security architecture, penetration testing, red teaming, incident response, and digital forensics expertise. Ed frequently presents industry keynotes based on the latest attack vectors he identifies during his team’s penetration testing projects, expert witness work on large-scale breaches, security research into late-breaking malware and exploits, and incident response engagements. Over his career, Ed has taught over 20,000 students in computer incident response and penetration testing.  Ed and his team are also the creators of the SANS Holiday Hack Challenge, a free gift to the community every December challenging tens of thousands of people to build their cyber security skills in a fun, quirky adventure to save the holiday season. September 20, 2021 

00:00 – Intro 

CLUTCH    

03:26 – Ed Skoudis Intro 

05:26 – How did you get started, how did you get into this field? 

09:18 – What do you looking for when building your team? 

10:47 – How long will you observe a person to determine if they have the integrity or skill that you want? 

12:44 – What advice would you give for companies to find people with the skill and integrity they need more quickly than observing them for 2-4 years? 

22:00 – “Nothing new” in social engineering vs infosec, which is constantly changing 

23:45 – Why do you feel experience like participating in CTF’s are so valuable for people in this community?

28:57 – What is your advice for people on how to find quality CTF’s? 

32:04 – How long does it take your team to construct these challenges? 

35:54 – If someone wants to sponsor this event, where can they go? 

36:42 – Who are the colleagues or mentors that have been most influential to you, people you wouldn’t be where you are today if not for them? 

Ed’s Nana – Evelyn Hiddings 

Manager at Bellcore - Miriam Hernandez Cagle 

SANS instructor, founder of In Guardians - Mike Poor 

Security Expert - Johnny Long 

SANS founder – Alan Paller 

40:30 – What are some action steps corporations should start doing right now based on the advice you gave today to build a great team? 

Have a good corporate culture and leadership 

Be thoughtful and meaningful, make it fun, and challenge them 

Take input from your team and empower them 

43:09 – Do you have any advice for employees dealing with burnout, how to practice self-care, or other coping mechanisms? 

Monthly meeting with state of the business, business reflections 

Rituals – Get a bagel and call mom on Saturdays, morning walk, calling friends out of the blue 

Gratefulness – when stressed, pause and think about what you’re grateful for 

Get off social media for a few days 

50:27 – Book Recommendation 

51:53 – Outro 

 


In this episode, Chris Hadnagy is joined by Dr. Cortney Warren. Dr. Warren is a Board-Certified Clinical Psychologist and former tenured Associate Professor of Psychology at the University of Nevada, Las Vegas (UNLV).  She is an expert on addictions, self-deception, eating pathology, and the practice of psychotherapy from a cross-cultural perspective. In addition to publishing in some of the field’s top scientific, peer-reviewed journals, Dr. Warren is passionate about bringing theoretically grounded, empirically-supported psychological research to the general public. So, in addition to her academic work, Dr. Warren is a research consultant, keynote speaker, and writes a blog for Psychology Today.  September 13, 2021

 

00:00 – Intro 

CLUTCH   

02:10 – Cortney Warren Intro 

03:35 – How did you get started? 

07:28 – Why is it so hard to be honest with ourselves? 

10:01 – What gets the person from “it’s easy to lie to myself” to “I’m readily open to admit this” 

13:25 – Admitting the truth is just the first step 

13:20 – There are certain ways humans lie to themselves.  One of them is “The Specialness Fallacy” 

17:43 – How do people make the change in someone who doesn’t want to make the change, they’re not at that point yet? 

21:45 – Is self-deception the same in every culture? 

25:47 – Is there a particular culture that is more honest with themselves than others? 

28:12 – Why is bringing research to the public such a mission for you? 

31:41 – How do we make the change out of self-deception? 

41:30 – Have you helped people in abusive relationships with your methods? 

44:31 – When does your book come out?

44:47 – How to reach Cortney: 

45:37 – Who is your greatest mentor? 

My mother, Karen J Warren 

48:25 – Favorite Books: 

50:16 – Outro 


In this episode, Chris Hadnagy and Ryan MacDougall are joined by Bernie Acre.  Bernie is the Chief Information Officer for the City of Bryan, TX where he’s responsible for all technology and communications systems, including the Fire, Police, Public Works, the municipal electric utility, and a myriad of general support organizations.  Bernie is currently an appointed Member of the Texas Cybersecurity Council. Bernie has a combined 41-years of experience in information technology; including 20+ in the US Air Force and 21 years in the electric utility industry and municipal government. August 16, 2021

00:00 – Intro 

CLUTCH   

03:34 – Bernie Acre Intro

04:43 – How did your transition into this position take place?

08:18 – What makes you proud of the culture that you created around employee awareness?

12:25 – How do you get all senior management on board?

14:24 – What did it take to find the people to make such a great team?

15:35 – What were you looking for in these people

17:15 – Setting the bar 

19:15 – Team Advocate vs. Adversary 

23:59 – Was your senior management always on board with being part of the testing? 

27:06 – So the third hour of their required training is something the employees choose? 

27:54 – Have you always had the philosophy that the security training you do at work should become personal? 

29:21 – What are three things you would tell someone beginning in the field to focus on? 

32:51 – Taking the time to grow 

34:49 – What do you do to help combat burn out?  How about promoting self-care? 

37:31 – What lacks the most sometimes in an organization is communication

37:43 – Who in this industry do you respect the most? 

  • One of Bernie’s commanders in the service, for overall leadership 

43:55 – What got you so heavily into history? 

44:38 – Finding Bernie on the internet: 

47:04 – Outro 

Thanks to Bernie 

 

 

 

 

 


In this episode, we are joined by Michael Roderick. Michael is the CEO of Small Pond Enterprises which helps thoughtful givers become thought leaders by making their brands referable, their messaging memorable, and their ideas unforgettable. He is also the host of the podcast Access to Anyone which shows how you can get to know anyone you want in business and in life using time-tested relationship-building principles. Michael's unique methodology comes from his own experience of going from being a High School English teacher to a Broadway Producer in under two years.   August 9, 2021

 

00:00 – Intro 

CLUTCH  

02:08 – Intro to Michael Roderick, CEO of Small Pond Enterprises

 

03:20 – High school teacher – where did that come from and what were you teaching?

04:17 – You moved to New York and while teaching high school, you decided you wanted to be a            producer.  How did that come about?

09:49 -  Was all of what you are saying a plan of yours, or you just did it and it worked out?

11:45 – You were doing something for these people with no ask in return.  This makes such a psychological bond with these people.  Why would you do this?

14:41 – What framework did you create out of this experience?

19:45 – You’ve got direct and indirect approach, what are the other two?

23:07 – What methods do you use to find the detail about who you are approaching for the mutually beneficial approach?

27:19 – What’s the “E”?

35:16 – Did you come up with “DIME”?

35:55 – How can an average person use the skills you talked about to cultivate a network?

39:49 – Finding Michael on the Internet:

Social Media links (not mentioned in podcast)

40:37 – Who is your greatest mentor?

41:37 – Favorite Books


In this episode, Chris Hadnagy and Ryan MacDougall are joined by Michael Fortune.  Michael is the Security Behaviours Team Manager for British Telecom (BT) UK. Michael has been with BT for an amazing 22 years, where he is currently BT’s expert on security behavior, insider threat behavior, and social engineering, and helps guides the business around these risks. With over 160 thousand employees across the globe in his charge, Michael helps run a team of experts who support and drive security programs for the company.  July 19, 2021

00:00 – Intro 

CLUTCH

03:37 – Michael Fortune Intro

05:22 – Michael’s Path – how has your background in psychology helped with cyber and information security?

06:10 – Have you been able to use psychological principles in eduction?

07:27 – How do you keep education engaging for 160,000 people?

10:07 – Top down approach

12:51 – You are essentially performing an SE gig in order to get an SE gig

14:03 – What’s your rule set?

15:59 – Senior Management Buy In – people are afraid of doing that so they don’t do it.  How do you approach that?

 19:08 – Where is the ethical line in using social engineering to get buy-in?

21:21 – Explaining to upper management the repercussions of not doing this training

22:52 – Were your CISO and Director of Protections always on board or did you have to convince them? 

25:56 – What have you learned from your hundreds of thousands of SMishing attacks under your belt?

29:18 – Advice about getting buy-in from the top down can work for any sized company

 30:30 – When you talk about personalizing the sessions that you do, do you personalize to the department, or 

33:05 – Following through with a good program

36:24 – The idea is to get people to do it

36:38 – What colleagues do you respect most in the industry? 

  • Steve Benton – Deputy CISO at BT 
  • Chris Hadnagy

39:22 – What are some action steps that corporations should start doing right now?

42:00 – Experience is everything

42:40 –

Book Recommendations 

44:48 – You need patience, because human being is different and complex

45:13 – Michael Fortune on the internet: Michael.2.Fortune@bt.com


In this episode, Chris Hadnagy is joined by Teresa Abram.  Teresa is the founder of Handwriting P.I., a full-service handwriting analysis business. Teresa is not only a handwriting analyzer, but also a professional personality investigator who can spot the red flags of a dangerous personality, identify someone’s strengths, and uncover what is holding someone back. Teresa’s interest in handwriting started when she was just 14 years old and has led her to hosting her own podcast, “A Most Unusual T Party” where she uses the letter T to unlock pieces of a person’s story...which is fascinating to listen to! July 12, 2021

00:00: Intro 

CLUTCH 

03:01: Teresa Abram Intro 

05:00: How did you get into this at 14 years old? 

07:50: How does one practice handwriting analysis? 

09:05: What is scary handwriting?  Psychopath scale. 

10:00: Chris’ handwriting 

11:20: Can you fool handwriting analysis? 

14:00: Can this be used by companies to vet potential employees? 

16:05: InfoSec and Handwriting are similar. All science is accurate until it’s not. 

18:35: Universal gestures  

21:53: Discussion about Social-Engineer COO Ryan 

24:19: Does Handwriting PI do handwriting analysis for employers?  Combined with other disciplines. 

26:31: Chris’ handwriting sample 

27:23: Banned by Hitler as witchcraft 

28:16: How long has handwriting analysis been around? 

28:51: Can you analyze in different languages?  How? 

  • Incongruency 
  • Methods 

34:06: Methodology continued.  Turning the paper over.  Go to the letter “t”. 

37:21: How long does handwriting analysis take to do? 

38:12: What is another way you work with companies? 

39:30: Wrap-up 

Teresa on the internet: 

Instagram: Handwriting_PI 

 

40:47: Teresa’s mentor - Sheila Lowe, President of the American Handwriting Analysis Foundation 

41:54: Favorite Books:  

44:00: How old is Teresa’s Daughter?  And how did she like having a Mom who would read her handwriting? 

46:00: Outro 


In this episode, Chris Hadnagy and Ryan MacDougall are joined by Rockie Brockway.  Rockie is currently the Practice Lead for the Office of the CSO for TrustedSec. With over 28 years' experience in information security and business risk, Rockie specializes in Business Risk Analysis and the inherent relationships between data, assets, adversaries, and the organization’s brand value. He provides strategic and tactical advisory services to TrustedSec’s clients, assisting them in maturing their organizations’ security programs. 

00:00 – Intro 

07:25 – A little about Rockie’s background and how he got started in the industry 

10:35 – Rockie's feelings on the past 29 years, from the first virus he saw vs what we see now 

12:35 – Rockie was in a math rock band called Craw, Rockie played shows with CLUTCH!!!  

17:15 – What should I have or learn to get a job in a company like yours? 

21:52 – How do you take curious and knowledgeable people’s knowledge and bridge that gap between them and the decision makers? 

23:43 – How can young people get the qualities you suggest? 

25:20 – Never be afraid of failure 

27:45 – How important is top-down leadership support, or what are the most important aspects of doing your job? 

31:25 – Are there more or less “future thinking” proactive security concerns than there were years ago? 

36:02 – What level of organizations are bringing you in for your assistance? 

37:28 – Action steps for corporations to start doing now 

Outro 

40:42 – Colleagues you respect most in the industry 

  • Dr Peter Tippett 
  • Marty from Snort 
  • Renaud from Nessus 
  • Dave Kennedy and TrustedSec GitHub 
  • Jack Jones - Factory Analysis Information Risk 
  • B Sides Jack Daniel, Nickerson, Ian Emit 

42:45 – Book recommendations 

 

44:33 – How to contact Rockie 

 

In this episode, Chris Hadnagy and Maxie Reynolds are joined by one of our greatest friends and mentors, Joe Navarro.  After serving as an FBI agent for 25 years, Joe has become a nonverbal and behavioral expert. Since retiring, he has authored 14 books in 29 languages dealing with human behavior and body language. His book “What Every BODY Is Saying” remains the #1 selling body-language book in the world for over 12 years.  Joe’s new book “Be Exceptional” brings 40 years of his observations and research into one book. 

 00:00 – Intro 

 CLUTCH 

 June 24th: Chris at Living Security 2nd annual Breaking Security Awareness (digital conference for 2021) 

 03:54 – Joe Navarro Intro 

05:40 – Discussion on Joe’s newest book, “Be Exceptional”.  Why a book about being exceptional? 

08:41 – Is the writing style in the new book purposely like the others, where you compiled people’s behavior?  Did you start writing with this idea, or did the book come about after you had cataloged it all? 

13:16 – What is the difference between excellence and perfection? 

15:13 – “Whoever provides the most psychological comfort is going to be the soonest winner” 

16:23 – Excellence is about experience and the journey 

18:34 – How does someone get to the place where they have mastery over their emotions? 

22:50 – How do you get people to have self-awareness and humility? 

24:05 – Self-Mastery 

26:12 – What is the ranking of success, if it’s not “counting possessions”? 

28:15 – How much of excellence is habit?  Is any of excellence based on genetics? 

 29:18 – Thoughts on Usain Bolt and other runners achieving excellence 

32:44 – Thoughts on Benjamin Franklin achieving excellence 

39:42 – “Be Exceptional” comes out June 29, a bit of discussion about book release 

41:02 – Wrap Up 

How to contact Joe:  

Joe Navarro on Twitter: @NavarroTells 

42:01 – Favorite Books 

The Power of Myth – Joseph Campbell 

44:22 – Joe’s Mentors 

Mom, Dad, Grandma  

Jack Schafer  

David Givens  

Gerald Post – CIA 

47:12 – Outro 

 www.social-engineer.org – newly redesigned 


In this episode, Chris Hadnagy and Ryan MacDougall are joined by Jason Frank.  Jason has an extensive background in helping both government and Fortune 100 organizations, and has served a course instructor for the Black Hat security conference. Jason is now currently the COO at SpecterOps, where he is accountable for execution of the company. He oversees the Adversary Simulation and Detection delivery capabilities, where he helps clients to understand, detect, and respond to adversaries. May 17, 2021

 

00:00 – Intro 

CLUTCH 

03:05 – Podcast Guest Jason Frank Intro 

 03:22 – Jason at BlackHat 

03:30 - SpecterOps 

04:34 – How Jason got to where he is 

08:50 – Curiousity and motivation born from failing at a CTF 

09:50 – Adversary Simulation – why is Jason using this phrase? 

12:32 – Where are we in the current security culture? 

16:11 – How to get attention of stakeholders, what concepts do you put in play? 

18:03 – Reactive vs. Proactive 

21:56 – How can corporations prepare for and mitigate attacks? 

23:39 – What are the business repercussions of not letting machines talk to each other, and only the server? 

25:45 – What are the more recent attacks you’ve seen coming up that people should be looking for? 

28:14 – Knowledge bombs – terminology that people can look up to recognize “low hanging fruit” they may be missing – Bloodhound 

30:00 – Cycles where certain things can be exploited such as ActiveDirectory 

30:50 – What other things do companies need to be watching for 

32:14  – PowerShell 

33:44 – What are some action steps that corporations should start taking right now? 

34:51 – Colleagues Jason respects most in the industry 

  • Andrew Morris founder of GreyNoise 
  • Dane Stuckey from Palantir 
  • Jason Hill from DHS CISA 
  • Bryan Beyer and Keith McCammon from Red Canary 

36:50 – Jason's Book Recommendations 

38:31 – Wrap-Up 

@joemontmania on Twitter (Ryan MacDougall) 

@HumanHacker on Twitter (Chris Hadnagy) 

@InnocentOrg on Twitter (Innocent Lives Foundation) 


In this episode, Chris Hadnagy and Maxie Reynolds are joined by industry professional Jack Schafer, PhD.  Dr. Schafer is a psychologist, professor, intelligence consultant, and former FBI Special Agent. DrSchafer spent fifteen years conducting counter-intelligence and counterterrorism investigations, and seven years as a behavioral analyst for the FBI's National Security Division's Behavioral Analysis Program.  May 10, 2021  

 

00:00 - Intro 

Clutch 

03:32 - Introduction to Dr. Jack Schafer, PhD. 

04:54 - How Jack decided to start training people in his field after retirement 

07:46 - Why is rapport building important? 

11:49 - How do you stop rapport from being used against you? 

13:51 - Explaining “The Truth Bias” 

15:37 - Rapport works across different cultures 

18:15 - The basic human need to correct other people 

19:28 - Integrating the knowledge of that need into work as an FBI agent - “Brian’s Loop” 

23:01 - People don’t answer yes or no, they answer Yes+, No+, I Don’t Know+ 

23:19 - Flattery 

25:13 - Roundabout vs Direct Approach 

26:45 - The “right” way is the way that works for you 

29:58 - The Truth “Default Mode” and breaking the baseline 

33:05 - Verbal vs. Non-Verbal Cues 

36:19 - Get A Commitment 

37:36 - Why does getting a commitment work on humans? 

39:50 - The Lip Purse 

42:40 - Wrap Up 

Emma 

44:45 - Jack’s Mentors 

46:30 - Contact Jack 

47:06 - Outro 

CLUTCH 

 

Direct download: Human_Element_Series_Podcast_-_145_Jack_Schafer_FINAL.mp3
Category:Human Element Series -- posted at: 1:00am EDT

In this episode of the SECurity Awareness Series of the SEPodcastChris Hadnagy and Ryan MacDougall are joined by Ashley Rose, the CEO of Living Security. Listen in as they discuss the best methods to teach cybersecurity awareness, as well as the unique advantages when using escape rooms to do so.  April 19, 2021

 

00:00 – Introduction 

Clutch 

03:12 – Introduction to Ashley Rose 

04:31 – Ashley’s path into cybersecurity awareness 

10:59 – Developing an escape room that teaches cybersecurity 

15:02 – How Living Security adapted to the pandemic 

22:16 – How Ashley gets the attention of potential clients 

26:00 – Why adaptive problem solving is a vital skill 

28:49 – How this training is increasing security awareness 

30:47 – The industry’s unhealthy focus on compliance 

34:41 – The science that went into developing the training 

36:49 – How training can be individualized to increase effectiveness 

41:42 – Ashley's contact info 

42:28 – Ashley's most respected colleagues 

44:40 – Ashley’s action steps that corporations should start doing right now 

49:06 – Ashley's book reccomendations 

50:13 – Outro 

 

Direct download: Ep._144_-_Adaptive_Problem_Solving_with_Ashley_Rose.mp3
Category:Human Element Series -- posted at: 1:00am EDT

In this episode of the Social-Engineer podcast, Chris Hadnagy and Maxie Reynolds are joined by Dr. Ida Ngambeki, an Assistant Professor of Computer and Information Technology at Purdue University. Listen in as they discuss importance of empathy and the best ways to teach social engineering April 12, 2021

00:00 – Intro 

Clutch 

03:25 – Introduction to Dr. Ida Ngambeki 

04:20 – How Ida got into social engineering 

08:45 – Teaching the next generation of social engineers 

11:30 – Teaching the distinct aspects of social engineering 

17:05 – The difference between a pentester and a malicious actor 

19:01 – The importance of bias and assumptions 

20:36 – Ida’s unconventional path to social engineering expertise 

24:42 – The importance of empathy in security education 

27:50 – The three aspects of empathy 

30:04 – Diversity in the information security industry 

34:22 – Chris getting held at gunpoint 

39:50 – The problem with fear-based pretexts 

42:32 - Ida’s industry mentors 

Donna Riley   

Demitra Evangelou   

Melisa Dark   

Alejandrah Magana  

William Gratiano   

Mark Rogers 

45:14 – Ida's book recommendations 

47:59 – Ida's contact info 

49:23 – Maxie's book 

51:02 - Outro 

Direct download: NEW_Ep._143-_Empathetic_Hugs_with_Ida_Ngambeki.mp3
Category:Human Element Series -- posted at: 1:00am EDT

In this episode of the SECurity Awareness Series of the SEPodcastChris Hadnagy and Ryan MacDougall are joined by Brian Phillips who is responsible for information security at Macy’s. Listen as they discuss how to: build an information security organizationhire the right people, and get buy-in from executives.  March 15, 2021

 

00:09 – Intro 

01:54 – Introduction to Brian Phillips 

02:44 – Security in a retail environment and impacts from the pandemic 

07:25 - How to build an information security organization from the ground up 

10:14 – Changing an organization's mindset for better security 

14:20 – The most desirable quality in a team member, and how to recognize it ian interview 

18:21 – How to nurture an outsider into a security professional 

22:48 - How to align corporate security initiatives with business goals 

26:38 – The importance of buy-in from the C-level down, and how to get it. 

38:13 – Key takeaways that corporations should start doing now 

40:17 – Brian’s most respected colleagues 

42:14 – Brian's book recommendations 

Joe Navarro’s Books: 

(more) 

 

 

44:03 – Conclusion 

Clutch 


In this episode, Chris Hadnagy and Maxie Reynolds are joined by ex-FBI Spy Catcher and now world renowned Trust and Rapport expert, Robin Dreeke. Listen in as they discuss the importance of mentoring, TRUST and relationship building. - March 8, 2021

00:09 – Intro 

01:43 – Introduction to Robin Dreeke 

03:35 – The importance of mentoring 

09:37 – The levels of mentoring 

11:05 – How to find a mentor 

14:18 – How to choose a mentee 

18:49 – Building genuine relationships and partnerships 

21:11 – Teaching transparency 

23:29 – Bringing value to a relationship and exercising transparency 

25:45 – Try to understand the reasons behind a person’s actions 

33:13 – Figurout what kind of feedback a person needs 

36:20 – Making empathy a habit 

38:01 – When emotionally hijacked, utilize tactical empathy 

41:17 – Is it better to confront or adapt to miscommunication? 

47:08 – Robin's current projects and info 

51:51 – Robin's most respected colleagues 

52:55 – Robin's book recommendations 

56:17 - Outro 

Clutch 

Direct download: Ep._141_-_Do_You_Want_to_be_Mentored_with_Robin_Dreeke.mp3
Category:Human Element Series -- posted at: 1:00am EDT

In this episode, Chris Hadnagy and Ryan MacDougall are joined by industry professionalJulie Rinehart. Julie has spent the last 10 years building and enhancing Fortune 500 enterprise Security Awareness programs. Listen as they discuss using empathy to improve security awareness and the flaws in the “stupid user” philosophy. 

 

00:10 – Intro 

01:56 – Introduction to Julie Rinehart 

02:28 – How Julie got into the industry 

06:21 – Dismantling the “stupid user” philosophy 

07:53 – How to interview your employer 

10:34 – The biggest milestones in Julie’s career 

14:31 – How you can encourage users to report the phish they clicked on 

19:22– What we can learn from “people who try to do the right thing and then mess up” 

25:25 – The benefits of making security personal 

28:34 – Julie's biggest challenges in the industry 

30:28 – Increase security awareness using gamification 

35:13 – Julie's mentors and most respected colleagues 

38:54 - Julie’s podcast recommendations 

43:52 – Outro 

Clutch 

 

Direct download: Ep._140__Empathetic_Security_with_Julie_Rinehart.mp3
Category:Security Awareness -- posted at: 1:00am EDT

In this episode, Chris Hadnagy and Maxie Reynolds are joined by writer, speaker, business owner, and hype artist, Michael F. Schein. Michael shares the social engineering tactics he was able to learn from cult leaders and mischief makersFind out how these often-manipulative tactics can be used for good.  - Feb 8, 2021

00:09 – Introduction 

01:44 – Introduction to Michael F. Schein 

02:30 – How Michael figured out that we can learn from cult leaders and mischief makers 

10:38 - Influence through disruption 

11:44 – Make war not love 

13:21 – Basecamp: Simplicity by hating complexity 

16:21 – Building hype requires confidence 

18:15 – Focus on what you want to be known for 

26:06 – Create a secret society 

30:27 – How Michael socially engineered himself onto the podcast 

35:34 – The positive side of hype 

37:43 – Chris, Maxie and Michael's favorite music 

43:03 – Michael's most respected colleagueMichael Roderick 

44:21 – Michael's book recommendations: 

 

47:10 – Michael's contact info 

 

48:39 – Outro 

Clutch 

 


In this episode, Chris Hadnagy and Ryan MacDougall are joined by industry professional, Marcus Sailler to discuss his experience as the red team information security manager at Capital Group. Marcus shares some great tips on creating a successful security team and how you can prevent it from becoming the "No Police". They also go over the recent changes in the industry, including how big hacks have increased security awareness in the general public. 

 

00:09 – Introduction to the new Security Awareness Series 

01:28 – Introduction to Ryan MacDougall 

02:32 – Introduction to Marcus Sailler 

04:20 – How Marcus got into information security 

06:08 – Recent changes in the infosec industryHow a big hack increases security awareness 

12:09 – How a red team and security awareness team can collaborate to enhance security 

14:25 – Introduction to Capital Group 

16:17 – Coming up with relevant attacks for a global company 

18:08 – How a security team can avoid becoming the “No Police” 

21:39 – Why it’s better to build a blue team first 

22:24 – The importance of attitude and ego for a red teamer 

25:04 – How a red team benefits from partnership 

26:53 – Emulate the bad guy, but remember to be good 

29:18 – Steps corporations should implement now 

30:58 – Some of Marcus’ most respected industry professionals 

34:47 – Marcus' book recommendations 

39:18 – Marcus' contact info 

14:38 – Outro 

Clutch 

 

Direct download: Ep._138__Security_With_Marcus_Sailer_of_Capital_Group.mp3
Category:Security Awareness -- posted at: 1:00am EDT

In this special episode, Chris Hadnagy joins Maxie Reynolds to talk about the amazing stories and useful lessons contained in Chris’s new book: Human Hacking: Win Friends, Influence People, and Leave Them Better Off for Having Met You”. Listen as Chris delves into the process of making “Human Hacking” and shares the awesome story behind its inceptionMaxie and Chris also discuss the importance of empathy especially when it comes to hacking humans.  

Chris a global security expert and master hacker. He is the founder and CEO of Social-Engineer, LLC, the creator of the popular Social Engineer Podcast, website, and newsletter, and designed “Advanced Practical Social Engineering,” the first hands-on social engineering training course and certification for law enforcement, military, and private sector professionals.  

 

00:09 – Introduction to Maxie Reynolds  

02:51 – Human-hacking is a skill that can be used in everyday life by everyday people 

04:19 – What it means to “Leave Them Better Off for Having Met You” 

05:50 – The martial art of the mind and how a malicious person could use it for harm 

07:39 – Empathy and why it is so important when hacking humans 

09:21 – Showing empathy while amygdala hijacked 

11:40 – Empathy is more than just putting yourself in someone else’s shoes 

14:15 – Empathy is often hierarchical 

16:33 – The power of “I’m sorry” 

18:02 – Why understanding the meaning behind someone’s actions is so important 

21:48 – Accuracy of the stories told in the book 

24:15 – The process of co-authoring the book with Seth Schulman 

26:43 – The amazing story of how the book came to be 

31:16 – How to fight the isolation and social awkwardness brought by technology and, more recently, COVID-19. 

34:46 – Giving your feedback on the book 

36:20 – A distillation of the “Advanced Practical Social Engineering” course, made applicable to everyone 

40:50 – Socially engineering the world’s best rock band 

43:51 - “Quick Fire Questions”: 

44:04 – Chris's favorite story in the book 

45:04 – Is there a stage in child development where less empathy is shown? 

46:10 – Would the new book have helped teenage Chris? 

48:01 – Is it as nicer to feel empathy yourself or receive it from someone else? 

49:49 – Balance is required when teaching empathy. 

51:19 – How we can all better our communities by learning to “Win Friends, Influence People, and Leave Them Better Off for Having Met You” 

53:35 – Chris's book recommendations 

54:56 – Outro 

Clutch 

 

Direct download: Ep._137__Human_Hacking_With_Chris_Hadnagy.mp3
Category:Human Element Series -- posted at: 1:00am EDT

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